Commercial Bank has won ‘The Best Retail Bank in Qatar Award’ for 2019 for the third consecutive year. “Winning the Best Retail Bank award reflects the investment we have made in our franchise and validates our strategic focus on client experience, creativity and innovation. Commercial Bank is leading the way in transforming Retail Banking by introducing digitally innovative banking products and services, and we will continue to harness new technologies for the benefit of our customers,” said Commercial Bank Group CEO Joseph Abraham.
Client-centric advancements in technology include ‘Tap and Pay’ credit cards for quick and easy purchases, corporate and SME mobile banking apps that offers convenient tailored services and a remote cheque deposit solution that allows customers to process cheques digitally for clearing.
The bank recently completed more than two million ‘near instant’ remittance transactions to multiple countries across the world as a result of its leading-edge technology and remittance service. Pay Card customers benefitted from being able to use a Nepalese language mobile banking app, a first in the Middle East offering convenient banking with easy remittance facilities.
Amit Sah, EGM, Consumer Banking stated: “It is always pleasing to be acknowledged by customers and when industry bodies and external agencies also recognise you, it motivates us to do even better.”